Plain English
- You can use Mise so long as you're 13 or older (16 in the EU/UK) and you don't break the law with it.
- Mise is informational. It does not replace medical or nutritional advice from a clinician.
- You own your data. We just store it for you.
- You can report problems, request a copy of your data, or delete your account.
- Disputes are resolved by individual arbitration unless you opt out within 30 days.
1. Acceptance
By creating an account or using Mise, you agree to these Terms and our Privacy Policy. If you are using Mise on behalf of a company, you represent that you have authority to bind that company.
2. Eligibility
You must be at least 13 (16 in the EU/UK) to create an account. If you're under 18, you need a parent or guardian's consent. You may not use Mise if you are barred from receiving the service under US export law or sanctions.
3. Your account
You're responsible for the activity on your account and for keeping your password safe. Notify us immediately of unauthorized access at security@getmise.org.
4. Acceptable use
Don't use Mise to break laws, infringe copyrights, harass others, scrape the service, reverse-engineer it, or attempt to extract its prompts. Don't try to make Mise generate plans for medically inappropriate scenarios on someone else's behalf.
5. Subscriptions and refunds
Paid subscriptions renew automatically unless canceled. The purchase screen shows the price, billing period, any eligible trial, and the price after the trial before you confirm. You can manage or cancel an Apple subscription through your App Store account or the subscription-management link in Mise. Deleting Mise or your account does not cancel an App Store subscription. Apple handles refund requests for App Store purchases; eligibility follows Apple's policies and your rights under applicable law. No refund is guaranteed by these terms. Android purchases are not currently offered.
6. Health disclaimer
Mise is a planning tool, not a medical device. Plans are generated by AI and may contain errors. You are solely responsible for reviewing every plan for safety in your situation, especially around allergens, medical conditions, pregnancy, breastfeeding, eating disorders, and medication interactions. Mise does not provide medical, nutritional, or dietetic advice. Mise is not intended to diagnose, treat, cure, or prevent any disease. Consult a licensed clinician for any health concern.
7. AI-generated content
The current release uses Anthropic's Claude models for AI features. A later release may use OpenAI; the provider named in your app's consent screen applies to that version. Such output may be inaccurate, incomplete, or unsuitable for you. You agree to apply independent judgment before acting on AI output.
8. Intellectual property
Mise's apps, brand, and content are ours. The AI-generated plans Mise produces for you are yours to use as you like, including printing, sharing, and adapting. You grant us a limited license to store and process your inputs solely to provide the service.
9. Termination
You can delete your account at any time. We can suspend accounts that violate these Terms, including when necessary to address security, abuse, or legal requirements. You may request a copy of your data through the Privacy Policy's rights process.
10. Disclaimers
Mise is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, and freedom from defects, to the maximum extent allowed by law.
11. Limitation of liability
To the maximum extent allowed by law, neither Mise nor its officers, directors, employees, or agents are liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of your use of Mise. Mise's total aggregate liability is limited to the greater of $100 or what you paid us in the 12 months before the claim arose. Some jurisdictions don't allow these limits; in those, the limits apply only to the maximum extent permitted.
12. Indemnification
You agree to indemnify and hold Mise harmless from claims arising from your misuse of the service, your violation of these Terms, or your violation of any law or third-party right.
13. Dispute resolution and arbitration
Please read this section carefully. Except for small-claims court matters and intellectual-property injunctive relief, any dispute will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules in Travis County, Texas. You waive any right to a jury trial or to participate in a class action.
Opt-out: You may opt out of arbitration by emailing legal@getmise.org within 30 days of first accepting these Terms. Opting out doesn't affect any other part of these Terms.
14. Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflicts-of-laws rules. If arbitration is opted out of or unenforceable, disputes will be resolved in state or federal courts in Travis County, Texas.
15. App Store EULA terms
For users who downloaded Mise from the Apple App Store, the following additional terms apply:
- This EULA is between you and the operator of Mise, not Apple. Mise (not Apple) is solely responsible for the app and its content.
- Your nontransferable license is limited to Apple-branded products you own or control, subject to Apple's Usage Rules, including any applicable Family Sharing or volume-purchase rights.
- Apple has no obligation to furnish any maintenance or support services for the app.
- If the app fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the app's purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation; other warranty claims, losses, or expenses are Mise's responsibility.
- Mise, not Apple, is responsible for product-liability claims, claims that the app fails to meet legal or regulatory requirements, and claims under consumer-protection or privacy law, to the extent required by applicable law.
- Mise (not Apple) is responsible for addressing claims that the app or your use of it infringes intellectual-property rights of a third party.
- Apple, Inc. and its subsidiaries are third-party beneficiaries of this EULA and may enforce it against you.
- You must comply with applicable third-party agreements when using the app, including your network service agreement. Nothing in these terms limits nonwaivable rights under applicable law.
16. DMCA notice
If you believe content on Mise infringes your copyright, send a DMCA notice with the statutorily required elements to legal@getmise.org.
17. Export and sanctions
You represent that you are not located in, and are not a national of, a country subject to a US government embargo, and are not on any US government list of prohibited or restricted parties.
18. Changes
Material changes will be identified with an updated date and appropriate notice in the app or by email. We provide advance notice or obtain agreement where applicable law requires it. Changes do not limit your nonwaivable rights.
19. Severability and entire agreement
If any clause is held unenforceable, the rest survives. These Terms, the Privacy Policy, and any plan or pricing page you accept in-app form the entire agreement between you and Mise.
20. Contact
See our pricing and Privacy Policy for the full terms of your subscription.