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Terms

Terms of service.

Updated and effective August 31, 2026. These Terms are also the End User License Agreement (EULA) for the Mise iOS and Android apps.

Contents

Plain English

  • You can use Mise so long as you're 13 or older (16 in the EU/UK) and you don't break the law with it.
  • Mise is informational. It does not replace medical or nutritional advice from a clinician.
  • You own your data. We just store it for you.
  • If we mess up, we'll fix it. If we can't fix it, you can leave with your data.
  • Disputes are resolved by individual arbitration unless you opt out within 30 days.

1. Acceptance

By creating an account or using Mise, you agree to these Terms and our Privacy Policy. If you are using Mise on behalf of a company, you represent that you have authority to bind that company.

2. Eligibility

You must be at least 13 (16 in the EU/UK) to create an account. If you're under 18, you need a parent or guardian's consent. You may not use Mise if you are barred from receiving the service under US export law or sanctions.

3. Your account

You're responsible for the activity on your account and for keeping your password safe. Notify us immediately of unauthorized access at security@getmise.org.

4. Acceptable use

Don't use Mise to break laws, infringe copyrights, harass others, scrape the service, reverse-engineer it, or attempt to extract its prompts. Don't try to make Mise generate plans for medically inappropriate scenarios on someone else's behalf.

5. Subscriptions and refunds

Paid tiers renew until you cancel. You can cancel anytime in-app or via Apple App Store / Google Play subscription management. We refund unused months on request within 30 days, no survey. App Store purchases follow Apple's refund process; Play Store purchases follow Google's.

6. Health disclaimer

Mise is a planning tool, not a medical device. Plans are generated by AI and may contain errors. You are solely responsible for reviewing every plan for safety in your situation, especially around allergens, medical conditions, pregnancy, breastfeeding, eating disorders, and medication interactions. Mise does not provide medical, nutritional, or dietetic advice. Mise is not intended to diagnose, treat, cure, or prevent any disease. Consult a licensed clinician for any health concern.

7. AI-generated content

Plans, recipes, and grocery lists are produced with OpenAI models. Such output may be inaccurate, incomplete, or unsuitable for you. You agree to apply independent judgment before acting on AI output.

8. Intellectual property

Mise's apps, brand, and content are ours. The AI-generated plans Mise produces for you are yours to use as you like, including printing, sharing, and adapting. You grant us a limited license to store and process your inputs solely to provide the service.

9. Termination

You can delete your account at any time. We can suspend accounts that violate these Terms; we'll always tell you why and give you a chance to export data first, except in cases of imminent harm to others.

10. Disclaimers

Mise is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, and freedom from defects, to the maximum extent allowed by law.

11. Limitation of liability

To the maximum extent allowed by law, neither Mise nor its officers, directors, employees, or agents are liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of your use of Mise. Mise's total aggregate liability is limited to the greater of $100 or what you paid us in the 12 months before the claim arose. Some jurisdictions don't allow these limits; in those, the limits apply only to the maximum extent permitted.

12. Indemnification

You agree to indemnify and hold Mise harmless from claims arising from your misuse of the service, your violation of these Terms, or your violation of any law or third-party right.

13. Dispute resolution and arbitration

Please read this section carefully. Except for small-claims court matters and intellectual-property injunctive relief, any dispute will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules in Travis County, Texas. You waive any right to a jury trial or to participate in a class action.

Opt-out: You may opt out of arbitration by emailing legal@getmise.org within 30 days of first accepting these Terms. Opting out doesn't affect any other part of these Terms.

14. Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflicts-of-laws rules. If arbitration is opted out of or unenforceable, disputes will be resolved in state or federal courts in Travis County, Texas.

15. App Store EULA terms

For users who downloaded Mise from the Apple App Store, the following additional terms apply:

  • This EULA is between you and Mise, Inc., not Apple. Mise (not Apple) is solely responsible for the app and its content.
  • Your license is limited to use of the app on Apple-branded products you own or control, in accordance with the Usage Rules in the App Store Terms of Service.
  • Apple has no obligation to furnish any maintenance or support services for the app.
  • To the maximum extent permitted, Apple has no warranty obligation. Any other claims or losses are Mise's responsibility.
  • Mise (not Apple) is responsible for addressing claims that the app or your use of it infringes intellectual-property rights of a third party.
  • Apple, Inc. and its subsidiaries are third-party beneficiaries of this EULA and may enforce it against you.

16. DMCA notice

If you believe content on Mise infringes your copyright, send a DMCA notice with the statutorily required elements to legal@getmise.org.

17. Export and sanctions

You represent that you are not located in, and are not a national of, a country subject to a US government embargo, and are not on any US government list of prohibited or restricted parties.

18. Changes

If we change these Terms materially, we'll email you at least 30 days before the change takes effect. Continued use after notice means you accept the new Terms.

19. Severability and entire agreement

If any clause is held unenforceable, the rest survives. These Terms, the Privacy Policy, and any plan or pricing page you accept in-app form the entire agreement between you and Mise.

20. Contact

legal@getmise.org. Mise, Inc., Austin, TX, USA.

See our pricing and Privacy Policy for the full terms of your subscription.